Manufacturing | July 06 2020

Many Fingerprints on FCA’s Improved IQS Results

Mark Champine is the Head of Quality, FCA – North America Media have reported extensively on the Dodge brand’s top finish* in this year’s J.D. Power Initial Quality Study (IQS) – news that was warmly received by customers and dealers. The Ram brand’s third-place ranking,** up from 21st last year, was similarly celebrated. But, as
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